Important Flight Information
Your Flight Details
Your flight details are provided on your booking confirmation and will include the airlines unique reference.
This reference is required to complete your online check in, which we ask you to do directly on the airlines website prior to travel.
Some airlines will allow you to request specific meals and seats, however please note that these requests cannot be guaranteed by us and are at the discretion of the airline. Please see more information regarding this at https://usairtours.co.uk/flight-special-requests/.
Occasionally airlines will make changes to their flight times and routes, where we are notified USAirtours will inform customers as quickly as possible, however there are occasions where we are not notified and consequently it is very important that passengers reconfirm flights 24 hours prior to departure.
Once you have checked in with the airline, they may contact you directly to notify you of any last minute changes or cancellations. The airline are responsible to put you on the next alternative flight if there is a significant delay, the airline will provide you with food and drink (often provided in the form of vouchers). If your flight is rescheduled for the next day, the airline will also provide overnight accommodation. If this is not possible customers must call us on +44 208 4188 202 for further advice.
If your flight includes internal flights that you decide that you do not wish to use, you must contact the airline in advance. Not using the flights in the correct sequence will result in the subsequent flights being cancelled and will not be refunded.
Transatlantic flights will generally include one piece of luggage which is indicated on your confirmation as 1PC. Internal domestic flights do not include luggage and will show 0PC. You will need to pay for your luggage allowance directly with the airline.
Cabin Baggage
IMPORTANT
All passengers boarding flights to and from UK airports are likely to be subject to additional security checks. Consequently we strongly advise passengers to be at their boarding gate no later than the time advised by their airline to allow for any additional security checks and avoid the risk of denied boarding.
In particularly all electronic items carried in hand luggage including, mobile phones, Ipads (or similar) and laptops must be sufficiently charged before reaching the check in gate to demonstrate that they can be switched on and are working. If this is not the case the equipment will be confiscated prior to be boarding or in some cases the passenger may be denied boarding.
As UK airports and airlines may implement these new security measures differently or amend them at short notice, we strongly advise that you visit your airline’s website to reconfirm the relevant information shortly before departing for the airport.
Summary
There is a general threat from terrorism. If you have a direct flight to the US, you should allow extra time for extended screenings and luggage checks at your airport of departure. For important details on enhanced electronics screening measures, see the Transportation Security Administration (TSA) website.
Terrorism
There is a general threat from terrorism. Attacks could be indiscriminate, including in places frequented by foreigners. You should monitor media reports and remain vigilant at all times.
The US Department of Homeland Security National Terrorism Advisory System (NTAS) provides public information about credible threats. For all current alerts, visit the US Department of Homeland Security website. NTAS alerts apply only to threats within the United States and its territories.
The Transportation Security Administration (TSA) has issued security directives to all US and international air carriers with inbound flights to the US. If you’re travelling from or through nations that are considered state sponsors of terrorism or other countries of interest you will need to go through enhanced screening. For a list of the countries affected visit the TSA website.
To view the travel advice for the USA, please see: www.gov.uk/foreign-travel-advice/usa
